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Returns & Exchanges

RETURNS & EXCHANGES

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Oriya's Panoply will gladly exchange or refund items under the following conditions:. Merchandise must be returned in its original condition withing 30 days of delivery of item. To be eligible for a return, please ensure that your item is unused and in the same condition that you originally received it. Returns and exchanges will be processed only after meeting these conditions.

 

Refunds will be issued to your credit card (or original method of payment) within 24 hours of approval. Processing time will be determined by your card issuer's policies.

 

Please keep in mind that you the customer are responsible for all return shipping costs for change of mind returns or exchanges. Shipping costs for this type of return are non-​refundable.
 

In order to process an exchange, please contact oriyaspanoply@gmail.com with your full name, contact information and order number.

Should you receive a faulty or damaged item please contact us immediately and we will see that you receive a complete refund (Cost of merchandise + shipping)  or exchange. 

By placing an order with Oriya' Panoply you are acknowledging and have accepted all shipping terms and conditions.

"Demand quality, not only in the products you buy, but in the lives of the people who made it."     -Orsola de Castro

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